How we handle your personal data
How we handle your personal data
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Company updates
24
May 2018

How we handle your personal data

we wanted to tell you about some updates we're making to our app and policies that give you more control over how we contact you and more visibility over the personal data we hold.

Sam O'Connor
Sam O'Connor
CEO at Coconut
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We wanted to tell you about some updates we're making to our app and policies that give you more control over how we contact you and more visibility over the personal data we hold.We've always treated your data with care and respect, so not a huge amount has changed on that front. But the updates also bring us in-line with the new European data protection rules (GDPR) that come into force on Friday 25th May 2018.

What’s new?

Here’s Sam and Adam with a run-through which was originally posted to Coconut Bite our Facebook group for comments and discussion:

We’ve updated our Privacy Policy so you can see the personal data we collect and process, as well as our terms of use that you accept when using our app.Read our updated Privacy PolicyWe’ll be releasing an update to the Coconut app with changes that give you more control over your personal data and communication preferences. You’ll be able to turn Coconut Updates on and off with a single click, as well as see and adjust the information we hold on you.Read our updated Terms

Get in touch with us

If you have any questions or concerns about the changes to our Privacy Policy and Terms of Use, please e-mail us at support@getcoconut.com or use the in-app chat.

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Coconut is the trading name of Coconut Platform Ltd, company number 09904418. Coconut is registered with the Financial Conduct Authority (FCA) as an Account Information Service Provider under the Payment Services Regulations 2017 (reference 931194).

Coconut provides some customers with a business current account, but is not a bank. The Coconut current account is an e-money account provided by Prepay Solutions (PPS), a trading name of Prepay Technologies Ltd, which is an electronic money institution authorised by the FCA under the Electronic Money Regulations 2011 (reference 900010) for the issuing of electronic money.

PPS holds all funds in a safeguarded account in accordance with the Electronic Money Regulations 2011 which protects customers against Coconut or PPS’s insolvency. The Coconut Mastercard is also issued by PPS pursuant to a licence by Mastercard International.